Downloading and installing software/firmware for your product

You will find detailed instructions on how to upgrade your Pure product via USB here: support.pure.com/troubleshooter.php

Make sure you choose your product carefully when looking for software updates as not all Pure products have software updates available for them. If you see no software update listed for your product then there is currently no available update for it. 

 When installing a software update on your PURE product you should be sure you are not installing an older version than the one currently installed.  PURE software updates are numbered (e.g. v1.2), so  consult your product user guide on how to determine your product’s current software version, and compare to the version you are attempting to install. 

 You will need computer running Windows XP, Windows Vista or Windows 7 (32 bit versions only). 64bit Windows and Apple Macintosh computers are not supported in the process of upgrading PURE product software.