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Category Name
iDock Products
Category Created
Fri, 12th Jun 2009
Last FAQ Update
Fri, 16th Dec 2011
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   iDock Products

Error code ERRP1 

You’ll see this message if your iPod device is not supported by your Pure product.

Check out our iPod compatibility table here: www.pure.com/products/ipod-compatibility/

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Radio headphone output is disabled when docking my iPod\ iPhone (Contour 100Di) 

Please note that the headphone output remains disabled while any Apple device is docked in the Contour 100Di. Removing the Apple device will re-enable the headphone output on this radio.

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The light on my i-10 isn’t working 

There is actually no light on the i-10 docking product. The i-10 does have an infrared remote control sensor on the front of the product which can sometimes be confused with being a light.

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iPod\ iPhone compatibility 

Check out our iPod\ iPhone compatibility chart here:

www.pure.com/products/ipod-compatibility/

 

iPhone: All Pure products with an iPod dock will allow you to plug in, charge and control an iPhone, however some Pure products are 'Made for iPod' compliant (rather than 'Works With iPhone' compliant), so you may receive a warning message when docking the iPhone. This does not stop it working though. Pure products that are not 'Works With iPhone' compliant may, at worst, exhibit the 'dit-ditty-dit-ditty-dit' noise if the phone rings. Check your Pure product’s feature set to see whether it is 'Works With iPhone' compliant.

Docking adapters: Your iDock comes supplied with all iPod docking adapters that are not originally supplied with the iPod device. If your docking adapter is not included with your iDock product then it would have been supplied with your iPod if applicable. If you have lost your docking adapter supplied with you iPod then you can order a replacement directly from the Apple website here: http://store.apple.com/uk

 

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Call handling while iPhone is docked to iDock products 

If you are listening to audio played by your docked iPhone on your iDock radio and you receive a call, you will notice the audio playback mutes, and you will hear your iPhone ring.

If you are not in iPod mode (for example DAB mode) and you receive a call, the iDock audio will not be muted and the iPhone will still ring.

To answer any call received while your iPhone is docked, you should remove the iPhone to answer the call, the phone microphone may be obscured if you try to take the call using the speaker phone.

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iPod docking adapters 

The following chart shows which docking adapters are to be used with which iPod products:

 

Number iPod Models Supported
3 iPod mini and iPod mini (2nd generation)
4 iPod (Click Wheel) 20 GB and 30 GB
5 iPod (Click Wheel) 40 GB
6 iPod with colour display 20 GB and 30 GB
7 iPod with colour display 40 GB and 60 GB (also known as iPod photo)
8 iPod nano 1 GB, 2 GB, and 4 GB
9 iPod classic 80 GB and 120 GB, 160GB (Late 2009), iPod (5th generation)
10 iPod classic 160 GB, iPod (5th generation) 60 GB and 80 GB (Late 2006)
11 iPod nano (2nd generation) 2 GB, 4 GB, and 8 GB2
12 iPhone 1st Gen
13 iPod nano (3rd generation) 4 GB and 8 GB
14 iPod touch
15 iPhone 3G and iPhone 3GS
16 iPod touch (2nd, 3rd generation) 
17 iPod nano (4th generation)
18 iPod nano (5th generation)
19 iPhone 4\s (adapter number 9 works very well too)
20 iPod touch 4th Gen (adapter number 16 works very well too)
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i-10 remote control codes 

The format is NEC. Customer code: 0x20df

Description:Code
Standby: 12
Menu: 14
Select -: C
Select confirm: 16
Select +: 1D
Vol +: 10
REW: 4E
Pause/Play: 0D
FWD: 1F
Vol -: 4A
Shuffle: 4D
Repeat: 48

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Notes docking a second generation iPod touch 

The second generation Apple iPod touch uses a different docking adapter (number 16) to the first generation iPod touch (number 14) and using the incorrect docking adapter may result in the iPod touch not charging correctly. Please follow the guide below:

If you have a first generation iPod touch you need to use docking adapter number 14 which is supplied with your iDock product.

If you have a second generation iPod touch you need to use docking adapter number 16 which is supplied with your iPod touch.

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