Radio controls no longer work correctly after software upgrade

Make sure you remove all power sources from your radio – including any ChargePAK battery packs. Re-connect mains power to the radio and wait for it to switch on normally. You now need to perform a factory reset on the radio:

Instructions for resetting EVOKE Flow, Siesta Flow, Oasis Flow, ONE Flow or AVANTI Flow: Make sure your aerial is fully extended and vertical and press the Back button until you see the 'Options' button. Press and hold the 'Options' button for two or three seconds - and confirm the reset when prompted.

Please be aware that a factory rest will remove any presets, timer and alarm settings you may have stored and you will need to re-enter your network security information again.

 You will need to re-enter your WEP/WPA network security key. Make sure you have your network security key to hand before performing this operation.