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View all articles in Store
Can I change the name of my speaker?
Does my speaker have an alarm feature?
Should I stream music using Wi-Fi or Bluetooth? And what is the difference?
Is the volume synchronised with my phone controls?
Can I listen audio over Bluetooth and also have the Alexa microphones muted?
View all articles in Smart Speakers
Not receiving Pure Connect e-mails?
What is a Podcast and why is it different to a radio station?
Standby display setting - Evoke F3 only
Pure Select App (Apple only)
Upgrade your Pure Connect app
View all articles in Internet radios
How is DAB digital radio different to analogue radio?
Tuning to a new DAB station which has just started broadcasting on DAB
Burbling or bubbling sound over DAB station
DAB radio clock showing the wrong time
View all articles in DAB+ Radio
StreamR - All FAQs
View all articles in Bluetooth Speakers
In car radio
Bluetooth auto connection on Highway 260DBi
Highway 300Di spares and accessories
How many phones will Highway support in hands-free mode?
Upgrading the software on your Highway 400
Highway H270SB – Do not update this product with Highway H260DBi software
View all articles in In car radio
Mains transformer getting warm
Do I lose alarm, preset or timer settings if my radio loses power?
Recommended headphone use
Evoke H4/ H6 Bluetooth pair option missing
How many minutes of radio will I be able to record on my SD card?
View all articles in General Questions
Media Streaming and Flow server
Media streaming using a Macintosh computer
Using Windows Media Player as a media server
Using NAS (Network Attached Storage) systems
Troubleshooting media servers
FlowServer navigation trees explained
View all articles in Media Streaming and Flow server
I see a red flashing light while adding Jongo to my wireless network, why?
Now my Jongo is connected, how do I stream music?
Streaming to your One Flow or Sensia 200D Connect as well as to your Jongo
Instructions for finding your Jongo software version
Instructions for setting up stereo pairing
View all articles in Jongo
Docks and Airplay
No audio or broken audio on Contour 200i Air
My Contour 200i Air has too much bass
My Contour 200i does not appear on my iPod\ iPhone as a device to connect to
Why do I occasionally see an amber light on my Contour 200i?
Instructions for finding your Contour 200i firmware version.
View all articles in Docks and Airplay
TV / Set Top Box
Instructions for finding your Avalon 300R connect firmware version
View all articles in TV / Set Top Box