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Placing an order
View all articles in Webshop
Can I change the name of my contact person?
Does my caller have an alarm function?
Should I stream music via Wi-Fi or Bluetooth? And what is the difference?
Is the volume synchronised with the controls on my phone?
Can I listen to the audio via Bluetooth and also have the Alexa microphones muted?
View all articles in Smart Speakers
Moving or removing favourites from 'The Lounge
In-line headphone volume remote control not working (Apple)
Can you multi-task when using the Reine Connect App? (Apple)
AccuWeather App on Sensia models
Internet Radio Service - Essential Maintenance Announcement for October
View all articles in Internet radios
What is the difference between DAB digital radio and analogue radio?
Play a new DAB station that has only recently started broadcasting DAB.
Crackling or popping noises on DAB stations
DAB radio displays the wrong time
View all articles in DAB+ Radio
StreamR - All FAQs
StreamR function overview
Walkthrough of the StreamR Splash function
View all articles in Bluetooth Speakers
In car radio
Automatic Bluetooth connection on the 260DBi motorway
Updating the software on your Highway H260DBi
Spare parts and accessories for Highway 300Di
How many phones will Highway support in hands-free mode?
Siri (PA) activation does not work
View all articles in In car radio
Main transformer gets warm
Will the alarm, time or other saved settings be deleted if my radio is disconnected from the mains?
The use of helmets is recommended
Evoke H4/H6 Bluetooth pair option missing
The automatic backlight of my Siesta Charge is too dark at night and cannot be seen well
View all articles in General Questions
Media Streaming and Flow server
Media Streaming with Macintosh Computer
Using Windows Media Player as a media server
Using NAS (Network Attached Storage) systems
Troubleshooting media servers
Explanation of the flow server navigation trees
View all articles in Media Streaming and Flow server
A red light flashes when the Jongo is connected to the wifi. Why?
Once connected, how do you stream music?
Streaming on your Sensia 200D Connet and One Flow like on your Jongo
Instructions for finding the Jongo software version
How do I create a stereo pair?
View all articles in Jongo
Docks and Airplay
No sound or sound interruptions on the Contour 200i Air
My Contour 200i Air has too much bass
My Contour 200i does not appear on my iPod as a detected device
Why do I occasionally see an amber light on my Contour 200i?
How to find the firmware version of your Contour 200i
View all articles in Docks and Airplay
TV / Set Top Box
Instructions on how to search for your Avalon 300R connect firmware version
View all articles in TV / Set Top Box