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Amazon sign in fails in the app. What should I do? - Knowledgebase / Smart Speakers / DiscovR / Pure Home App - PURE SUPPORT

Amazon sign in fails in the app. What should I do?

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If the Amazon sign-in fails, something may have gone wrong whilst transferring your Amazon account credentials to the speaker. You may need to do the following to resolve this issue:

(i) Check that your sign in details (e-mail and password combination) are correct.

(ii) Quit the Pure Home app and try launching it again.